Hiya! I’m Shreya. An experience researcher, active listener, storyteller, empath and professional smiler.

Approach

Take the time to hear your fellow humans.

Being clouded by business objectives, metrics, and requirements can often detract away from what you’re trying to learn and understand in the first place. Use that superpower of active listening and empathy to connect with your fellow humans! 

Be thoughtful and intentional.

From choosing the appropriate research method to solving the right problem, defining what it is that you’re solving for will ensure the experiences created are meaningful. 

Articulate lived experiences.

We are creating for fellow humans, so take the time to uncover their wants, needs, and challenges, even if they don’t know how to articulate them.

Specialties

Remote/In-Person Interviews

Mixed Methods

Usability Testing

Heuristic Evaluations

Survey Design

Task Analysis

Journey Maps

Cognitive Walkthroughs